I was in an accident. Where do I begin? Call us at 847-658-6611

We work with all major insurance companies to get your vehicle repaired back to its pre-accident condition. Some of the companies have us write the estimates on their behalf, while others prefer to write the estimate themselves.  Regardless of the procedure, the choice of where to have your vehicle repaired is yours, and Quality Werks Collision Center will work with your insurance company! 
 
After you receive your estimate, we will schedule your vehicle in for repairs. If you need a rental while your vehicle is being repaired we can handle that on premises (see "Car Rental" section).

How long will my car be in the shop?

This is everyone’s first question and the hardest one to answer. Repair time depends on several factors. Some of the more critical factors are parts availability, additional damage (hidden damage) and insurance company procedure. The average repair cost is currently $2,000; these repairs are scheduled in on Monday and typically delivered on Friday.

Who do I pay my deductible to?

Your deductible is paid to Quality Werks when you pick up your vehicle.

Do I need to get three estimates?

No. Normally your insurance company, or one of their designated shops, will look at your car and provide you with an estimate. After receiving your estimate, go to the shop of your choice.

Will my vehicle be returned to me in its pre-accident condition?

At Quality Werks, our number one goal is to repair your vehicle to its pre-accident condition as quickly as possible. Our technical staff is highly trained and regularly attends continuing education classes. Quality Werks is proud to be I-CAR GOLD CERTIFIED.

Will the paint match?

Quality Werks has the latest in computerized paint mixing systems. This enables us to match any variation in your car’s color. To keep their skills fine tuned, our technicians continue their education through I-CAR and our paint manufacturers ongoing technical training.

The amount of your estimate is different from the insurance company’s estimate. Am I responsible for the difference?

Variance in amounts usually lies in hidden damage, which is reported to your insurance company. Quality Werks will work with all the major insurance companies and their estimates, normally eliminating you from any monetary contribution above and beyond your deductible if applicable.

How long should I wait to wash or wax my vehicle following repairs?

You could wash your car immediately.  We recommend hand washing; if hand washing is not possible use a soft cloth car wash.  Paint manufacturers recommend waiting 90 days before applying wax over fresh paint.